G Suite Basic edition Google Workspace Admin Help
Table of Content
Google Cloud Marketplace Deploy ready-to-go solutions in a few clicks. Google Cloud's pay-as-you-go pricing offers automatic savings based on monthly usage and discounted rates for prepaid resources. Local SSD Block storage that is locally attached for high-performance needs.
Technical support experts with advanced product knowledge and analysis tools to provide you with an improved support experience. Learn about the response times and services provided with customer care paid offerings. See where real-world insights and location solutions can take your business. Discover Google Maps Platform support services, including developer communities, technical guidance, and expert support. While both Gmail and G-suite customers use an almost identical platform, Google does not offer it's G-suite customers the same level of service as those who avail of free Gmail. Smart Analytics Generate instant insights from data at any scale with a serverless, fully managed analytics platform that significantly simplifies analytics.
Google Cloud support
Financial Services Computing, data management, and analytics tools for financial services. This petition is to request Google to stop treating G-Suite users like second class customers. It is outrageous that paying customers get a lower level of service than non paying customers, and this needs to change.
Education Teaching tools to provide more engaging learning experiences. Telecommunications Hybrid and multi-cloud services to deploy and monetize 5G. Healthcare and Life Sciences Advance research at scale and empower healthcare innovation.
Office suite of collaborative apps
Application Modernization Assess, plan, implement, and measure software practices and capabilities to modernize and simplify your organization’s business application portfolios. Although most of us hope to get through our workday without any problems, there are occasionally times where we might need to contact customer support. Google, please provide your G-Suite customers full features access to Google Assistant and Google home, just like your competitors do. Expand your Enhanced and Premium Support service capabilities by purchasing Google Workspace, Value Add Services. Professional email, online storage, shared calendars, video meetings and more. When your case is resolved, you'll receive an email survey about how we handled your case.
Apigee Integration API-first integration to connect existing data and applications. Small and Medium Business Explore solutions for web hosting, app development, AI, and analytics. Software Supply Chain Security Solution for improving end-to-end software supply chain security. Google Workspace Collaboration and productivity tools for enterprises. Rapid Assessment & Migration Program End-to-end migration program to simplify your path to the cloud.
We keep your account protected
Access Google Cloud’s solutions up to 20+ months in advance and test upcoming features. Quarterly operational reviews to improve your support experience and identify key metrics or projects requiring heightened support needs. Designated technical advisors with architectural context of your environment to effectively resolve issues. If you have G Suite Basic, your subscription and all related services will continue to function as they do today, until it’s time to transition to a new offering. We’ll be in touch over the coming months to identify your transition path.
To close a Cloud Billing account, follow the steps inClose a Cloud Billing account. After you close your Cloud Billing account, you will be billed for the usage you accrued prior to cancelling your service. This bill will be the last bill you receive, unless youreopen the Cloud Billing account. Maps API Public Issue Tracker View open issues, submit feature requests, track ongoing issues, and send feedback to Google's engineering and support staff. Chronicle SOAR Access world-class support for Chronicle SOAR. For customers requiring access to the support portal, please contact your Siemplify representative.
Architect for Multicloud Manage workloads across multiple clouds with a consistent platform. Run Applications at the Edge Guidance for localized and low latency apps on Google’s hardware agnostic edge solution. Modernize Traditional Applications Analyze, categorize, and get started with cloud migration on traditional workloads.
With Basic Support, you have access to our documentation,community support, andsupport for Cloud Billing issues. To get 1-on-1 technical support for your organization, you can upgrade to one of our Customer Care support services. The technical support experts in enhanced and Premium Support have advanced product knowledge and improved analysis tools, bringing more efficiency to your support experience. To meet the support needs of our growing customer base, we engage with a select group of trusted support service providers. They speak many languages and are strategically located to ensure we can support you whenever you need help.
Productivity and collaboration Connect your teams with AI-powered apps. Whether your business is early in its journey or well on its way to digital transformation, Google Cloud can help solve your toughest challenges. Our reps are available over both phone & email to resolve your software or hardware issues. To talk to one of our specialists immediately, simply click the blue “Help” button on the bottom right side of the screen.
You can use standard support which is included in your Google Workspace licence or upgrade to enhanced or Premium Support for faster response times and more services. Startup Program Get financial, business, and technical support to take your startup to the next level. Data Cloud for ISVs Innovate, optimize and amplify your SaaS applications using Google's data and machine learning solutions such as BigQuery, Looker, Spanner and Vertex AI. Databases Solutions Migrate and manage enterprise data with security, reliability, high availability, and fully managed data services. Database Migration Guides and tools to simplify your database migration life cycle. Databases Migrate and manage enterprise data with security, reliability, high availability, and fully managed data services.
Security and Resilience Framework Solutions for each phase of the security and resilience life cycle. High Performance Computing Compute, storage, and networking options to support any workload. Go Serverless Fully managed environment for developing, deploying and scaling apps. FinOps and Optimization of GKE Best practices for running reliable, performant, and cost effective applications on GKE. Modernize Software Delivery Software supply chain best practices - innerloop productivity, CI/CD and S3C. Migrate from Mainframe Automated tools and prescriptive guidance for moving your mainframe apps to the cloud.
Cloud Data Loss Prevention Sensitive data inspection, classification, and redaction platform. Kubernetes Engine Monitoring GKE app development and troubleshooting. Hybrid Connectivity Connectivity options for VPN, peering, and enterprise needs. Cloud Source Repositories Private Git repository to store, manage, and track code. Sole-Tenant Nodes Dedicated hardware for compliance, licensing, and management. Migrate to Virtual Machines Server and virtual machine migration to Compute Engine.
As a Google Workspace administrator, you can contact Google directly for support. Support options vary depending on your subscription, but there’s always a way for you to get in touch. Finding your PIN Locate your administrator PIN, which you'll need to provide when you contact Google Workspace phone support.
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